Payment Policy

At Dina Mode, we want paying for your order to be simple and secure. Here’s how payments work in our store.

Accepted payment methods

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay

The available options are shown at checkout.

Currency

All prices are listed and charged in U.S. dollars (USD). If your card is issued in another currency, your bank may apply its own exchange rate or fees.

When you’re charged

Your payment method is charged when you place your order. The charge will appear on your statement as Dina Mode.

Applicable sales taxes, if any, are calculated at checkout. Our prices and free shipping do not include import charges such as customs duties, tariffs, customs processing fees or carrier brokerage fees. These are paid directly to the carrier before or at delivery, not to us. See our Shipping Policy for details.

Secure checkout

Our store runs on Shopify, and our entire website is protected with SSL/TLS encryption. This means the information you enter, such as your payment details, is encrypted before it’s sent. You can check this by looking for the lock icon and “https://” in your browser’s address bar.

PCI compliance

Shopify is certified as PCI DSS Level 1 compliant. The Payment Card Industry Data Security Standard (PCI DSS) is the security standard set by the major card companies to protect cardholder data and reduce card fraud.

Your payment information

We never see or store your full card number. After your purchase, we only see your billing details, shipping details, order details and the last 4 digits of your card.

We only share your payment details with trusted service providers where needed to process your payment, prevent fraud and deliver your order. You can read more, including how to opt out of targeted advertising, in our Privacy Policy.

Questions about a payment

If you notice a charge you don’t recognize or have a question about your payment, please email us at support@dina-mode.com before contacting your bank. We’ll help you sort it out as quickly as possible.

Contact information

Store name: Dina Mode
Company name: HMU Commerce
Company Address: Middeleeuwen 24, 7722 ZB Dalfsen, Overijssel, Netherlands
Returns Address: 700 S Muirfield Rd, Los Angeles, CA 90005-3833, USA
Dutch Chamber of Commerce (KvK) number: 42132513
Phone: +1 213 579 6049
Email: support@dina-mode.com

Monday to Friday | 09:00 – 17:00 (ET)
Weekends | 11:00 – 16:00 (ET)

We aim to respond to your inquiries within 24 hours.